About Us/FAQ
Thank you for stopping by Sand and Pebble Creations! We're so glad you're here. Scroll to learn more about us, and use our Contact form should you have any questions, comments, concerns! We're here for you!
Our Mission
Our Mission is to celebrate creativity and individuality through our unique, handcrafted products.
Our Values and Beliefs
Continuous Improvement
We are committed to growing continually in all aspects including sustainability, service, and quality to bring our customers the best products and the best experience possible.
Individuality
All of our items were designed in-house by our Creative Team and are original and unique to our brand. All skincare and candles are made by hand and our apparel is designed right at Sand and Pebble Creations.
Responsibility
We want to help each other when and how we can and bring awareness to issues we can all help with.
Customers First
You, our customers, are our first priority. When you use our Sand and Pebble Creations products, we hope you're able to see how much customers mean to us and above all, we want you to love your products as much as we loved making them for you.
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Reliable US Shipping
We Ship via USPS and FedEx for reliable shipping to anywhere in the US.
Quality Products
Here at Sand and Pebble Creations, we pride ourselves on delivering quality products that we're proud of and our customers can expect consistently.
Fair Prices
Our prices are competitively priced, and we send out coupons regularly via our Newsletter and always have promotions! We also will soon be offering options such as After Pay and Klarna.
Secure Payments
Our site always has a valid SSL certificate and we are always upgrading to the latest security measures available. We never share sensitive information with third parties and all payment and card information is securely encrypted during checkout.
Your New Favorite Shop For:
- The Perfect Gift
- Unique Finds
- Apparel
- Candles
- Skincare
- Seasonal Finds
Frequently Asked Questions
Processing time is typically 2-4 days. Shipping typically takes anywhere from 5-7 days. This can vary based on environmental conditions and holidays. Contact support@sandandpebblecreations.com for shipping inquiries.
Double check your discount code’s terms and conditions. Sometimes codes have an order minimum or can’t be combined with other sales or offers, and some codes have expiration dates. For more assistance, please don’t hesitate to reach out to us via our Contact Form or via email at support@sandandpebblecreations.com.
We carry seasonal and limited edition items in addition to our regular stock. Chances are, your favorite item will be back! If your’re curious as to when, feel free to reach out to us via our Contact form and we’ll get back to you about when/if the item will be available for purchase. Make sure to be signed up for our Monthly Newsletter for a heads up!
Great question! You are important to us, and we want to make sure you’re able to get your items safely. There’s nothing more annoying than being excited to get your order and then it getting delivered to the wrong place, are we right?? For orders over $100, we require signature upon delivery and a small fee. This will ensure you get your order into your hands safe and sound.
Sometimes with larger orders or with location, shipping rates can increase significantly. To keep our shipping affordable, we occasionally use these boxes to pass the savings to our customers.
A Message From Our Owner:
Welcome!
We're so thrilled that you've stopped by Sand And Pebble Creations, and we're glad to have you! Here, you'll find some fun, unique items that help celebrate the heartbeat of our business-you! It's why our Mission is to "celebrate creativity and individuality." As someone who has always loved to design and create, I hope that you love your new product- whether it be a new candle, bar of handmade soap, or new apparel item- as much as I've loved being able to create it for you. We appreciate you Shopping Small and supporting our business! Let us know if there's any way we can further support you by using our Contact Form at https://sandandpebblecreations.com/contact-us/ or emailing our Customer Support Team at support@sandandpebblecreations.com. Happy shopping! -SP